Requesting refund with the reason “purchasing the wrong product” will not be approved, since a free ‘try-before-you-buy” version is available for you to decide which product meets your need.
Before you buy a product, we highly recommend that you read the product description, download the trial version, and always remember to choose the exact product with a right name.
In your case, we could only offer you a discount to the product you want. For more information, please contact our support staff with your order number and/or licensed email address.
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